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section heading icon     overview

This page looks at UK cable television operator Virgin Media and its predecessors ntl and Telewest.

It covers -

subsection heading icon     introduction

The UK cable television market is dominated by Virgin Media, a group that combined ntl and Telewest (joined through a £3.3bn merger in 2005) and Virgin Mobile (acquired through ntl's £817m takeover of the Branson-controlled telecommunications company in 2006)

Telewest and ntl expanded aggressively during the late 1990s, competing with free-to-air (eg the BBC, Granada and Carlton) and satellite/microwave (eg Murdoch-controlled BSkyB) television and traditional connectivity providers such as BT (the UK counterpart of Australia's Telstra).

They secured major investments, notably from Liberty and its affiliates - as part of the TCI/Liberty push to dominate the European cable television market - and from Microsoft. However, rollout of infrastructure and buying market share resulted in recurrent large losses.

That proved unsupportable after the dotcom and telco crash. Both groups were restructured from 2002 onwards, effectively wiping out the equity of existing shareholders.

subsection heading icon     ntl

As of 2005 ntl was the UK's largest cable television operator and a leading provider of broadband and communications services. It had over 3.3 million residential telephone, subscription television and internet customers (a third of them broadband subscribers), as well as providing wholesale internet access solutions to ISPs in the UK.

NTL was founded as International CableTel by Barclay Knapp and George Blumenthal with US$25m from the US$2.8 billion sale to Airtouch of mobile phone operator Cellular Communications.

It acquired National Transcommunications Ltd, the privatised national transmission business for the former Independent Broadcasting Authority (IBA), thus gaining responsibility for distributing ITV, Channel 4 and Channel 5 television signals via 1,500 broadcast towers in the UK. That operation, later expanded through acquisition of ntl in Australia, was unloaded in 2004 to a consortium led by Macquarie Communications Infrastructure Group (MCG) for £1.27 billion.

The ntl corporate site is here.

subsection heading icon     TeleWest

As of 2005 Telewest passed and marketed to 4.7 million homes. At that time it provided multi-channel television, telephone and internet services to 1.8 million residential customers and 3.87 million revenue generating units. Telewest Business, its business division, supplied broadband communications to public and private sector markets.

Flextech, Telewest's content division, had 5 wholly owned pay television channels and one free-to-air channel. Flextech was also the BBC's partner in UKTV. Together they were the largest supplier of basic channels to the UK pay television market with a portfolio that combined wholly owned and managed channels, including the ten UKTV Channels.

The Telewest corporate site is here.

subsection heading icon     Branson and Virgin

Branson launched his first foray into television as long ago as 1984, when his Virgin Vision subsidiary launched 24-hour satellite service The Music Channel.

Richard Branson: Very charming... but he looks at you like a shark looks at his dinner. The pound signs are going round and round in his eyes..
His unorthodox but successful hokey-cokey approach to business in other sectors, of selling off and moving on to the next launch, has also been in evidence in Branson's TV ventures - The Music Channel was sold to ITV in 1987.
His most sustained effort to book a seat at the top table of the British TV establishment came in the 90s, when he joined consortia bidding for ITV and Five licences.
In the 1992 ITV franchise auction he teamed up with Sir David Frost to form CPV-TV, which bid unsuccessfully for three regional licences - including the lucrative London weekday concession, then run by Thames Television.
Thames lost its licence to Michael Green's Carlton. CPV-TV actually put in a higher bid than Carlton but was ruled out on inferior programming quality.
Three years later Branson was back knocking on the TV regulators' door as part of a consortium with Associated Newspapers, Paramount and Phillips bidding for the Five licence.
In October 1995 this was awarded to a rival bid backed by Pearson and Clive Hollick. The bid Branson backed was once again blackballed over programming quality.
Branson and other unsuccessful bidders later failed in an attempt to get the regulators' decision overturned at a high vourt judicial review.
Over the past 20 years Branson has dabbled across the range of TV businesses.
In 1987 Virgin was part of the British Satellite Broadcasting consortium that won the right to launch five channels in the autumn of 1989. Virgin's BSB stake was sold the following year, at a profit - in hindsight a canny move, given that BSB quickly came unstuck after it launched in 1989, merging with Rupert Murdoch's rival satellite broadcaster Sky to form BSkyB.
Branson's company was active in the post production industry for more than a decade, after setting up special effects, graphics and video editing outfit 525 in Los Angeles in 1987. The same year, Virgin bought London-based post production house Rushes.
Virgin eventually got out of the post production business in May 2000, selling its Virgin Digital Studios subsidiary to US facilities company 4MC for around £26m.
The company has also had a presence in independent TV production, including a 50% stake in Rapido, the firm behind Eurotrash, which was sold in March last year.

In 1992 Thorn EMI bought the Virgin Music Group from Richard Branson and Japanese conglomerate Fujisankei for £560m.

Tom Bower sniffed in 2007 that

Challenging Goliaths has always been Richard Branson's formula to increase his fortune. Protesting loudly about unfairness while stepping hard on the toes of established businessmen has richly rewarded Britain's favourite tycoon. Whatever the business - airlines, music, Virgin Cola, the lottery or financial services - Branson always poses as the people's champion against profiteers. But eventually his true motive surfaces. He single-mindedly pursues self-interest to increase his own wealth. His latest onslaught against Sky is no different than dozens of previous battles, except that Branson v Murdoch promises more bloodshed than usual and a painful finale.

subsection heading icon     studies

There has been no major study of Telewest or ntl. For insights about the cable television industry and TCI see works highlighted in the Liberty profile elsewhere on this site.

Branson has been the subject of several studies, which have tended to concentrate on the sizzle rather than the substance. Works include Virgin King: Inside Richard Branson's Business Empire (New York: HarperCollins 1994) by Tim Jackson, Tom Bower's Branson (London: Fourth Estate 2000), the less reverential Richard Branson (London: Michael Joseph 1988) by Mick Brown, Dogfight: The Smearing of Richard Branson: British Airways Secret War Against Virgin (London: Little Brown 1994) by Martyn Gregory, Virgin Global Challenger: The Inside Story of Richard Branson and Per Lindstrand's Dramatic Non-Stop Round the World Balloon Flight (London: Virgin 1999) by Rupert Saunders, Richard Branson: The Inside Story (London: Trafalgar Square 1998) by Nick Brown and Virgin: A History of Virgin Records (Welcome Rain 1995) by Terry Southern.

Losing My Virginity: How I've Survived, Had Fun, and Made a Fortune Doing Business My Way
(London: Virgin 2002), How to Get Ahead in Business (London: Virgin 1995) and Screw It, Let's Do It: Lessons in Life (London: Virgin 2006) by Richard Branson are characteristically upbeat. We were unimpressed by Des Dearlove's triumphalist Business the Richard Branson Way: 10 Secrets of the World's Greatest Brand Builder (New York: Wiley 2002) .








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